Residential Value Plan: This entry level plan costs $8.97/month and includes 500 minutes to North America and unlimited incoming minutes.Otherwise you will be charged for the equipment.
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Make sure you keep any hardware provided by 1-VoIP for free in good shape as you will need to return it within 14 days of any cancellation of services. For clarification, web administration is possible for business phone systems. Many may want to know if a designated company admin converts settings or if a 1-VoIP representative must alter settings. Little information is provided pertaining to how the configuration process works. Keep in mind, it is best to contact a customer service representative for more involved setups when distinct details are required. Some countries are difficult to find because of the way the input field works. One frustrating aspect of the site is the lookup feature for International calling. Virtually any mainstream PBX system (such as Asterisk, 3CX, Elastix, FreePBX etc.) can utilize 1-VoIP SIP Trunking to enjoy major cost saving benefits, though a consultation with customer service is necessary for exact pricing.ġ-VoIP provides 24/7 customer service and technical support via phone and email with 100% based US support staff. The Service Level Agreement (SLA) provides 99.999% uptime (thats less than 6 minutes of downtime per year) with 3 fully redundant co-located switching facilities. If you run IP PBX software, SIP Trunking services are available for such systems. This 3rd party service is specifically designed to block spam calling such as telemarketers and other well-known, blacklisted numbers. Another great add-on is the inclusion of Nomorobo. IVR menus), record calls and fax among many other features. Customers may setup call queues, an auto-attendant (i.e. Note that the company will match any competitor quote for a similar service.įeatures are all inclusive with any of the Business VoIP services. Beyond 99 users, a customer may call to negotiate a specific price. The Lite offering pricing is $24.97 per user per month for groups of 1 to 5 users, dropping to $22.97/user/mo for groups of 6 to 19 users, and then dropping to $20.97/user/mo for groups of 20 - 99 users. Features include voicemail, internet fax capabilities, music on hold, call filtering, forwarding, waiting, speed dial and more.īusiness VoIP services pricing is based on a "per extension" fee which varies based on the number of users (i.e. The World Unlimited plan is $23.97 per month and takes it a step further by offering unlimited calling to 30 countries with reasonable rates for calls outside of the covered regions.Īll residential plans include unlimited incoming minutes, all features, hardware adaptor, a $14.95 activation fee, and no term commitment, as well as the option to use Nomorobo (for blocking telemarketers and robocalls). The US & Canada Unlimited plan offers just as the name implies, unlimited calling between numbers in these locations, and costs $17.97 per month. The Value program for residential service runs at $8.97 a month and includes 500 minutes of calling to North American numbers. It is possible to connect most other BYOD hardware but it would be best to contact customer support to ensure compatibility of existing hardware. Subscribers may connect with an analog phone or a digital VoIP phone with the included SP2102 adapter. All service packages come with free activation and free hardware to connect a device. Residential service is offered in 3 different plans to cover the needs of the casual caller to the world caller. The Goodġ-VoIP offers hosted services to accommodate residential users and busines users, from small/home offices up to larger businesses, as well as SIP Trunking services for anyone with a PBX needing to connect to other communication networks. This company takes customers of any size and offers some additional perks that few others openly promote. Yet some, like 1-VoIP, take an approach of meeting needs from the big business down to residential customers. In the Internet telephony market, many providers select a niche to serve with various offerings. User submitted reviews on this page include all brands for it's service. Originally under the name VoIP Your Life, they rebranded to VYLmedia, before changing the service brand name to 1-VoIP. 1-VoIP phone service has been around for many years.
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